Do I update previous bug details or create a new one?

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Hi,

I found a bug, not thats done. However, on a different location in website I see a similar bug. My question is:

Do I update previous bug details or create a new one?

Thanks

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Manual Shweta 2 Answer 768 views 0

Answers ( 2 )

  1. Thanh Huynh
    0
    June 3, 2016 at 5:01 pm

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    Hi Shweta,

    More often, I just simply add comment or update the bug details. I don't see the need to write the new one if they have the same symptom but different location. This may help developers fix the problem thoroughly when they read your bug report.

    Anyway, you can also check with your developers and see how they want to proceed this. Every team or developer is different. Follow process that make you and your team comfortable to follow.

    Hope it helps
  2. Hung
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    June 6, 2016 at 8:17 am

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    Normally, we should put the comment in the raised bug/or email to ask Dev whether this behavior is new one or duplicated one.

    If, he said "enter new one" --> go ahead, else, just comment "please include this issue on bug resolution"

    Hope it works :)

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