Lets see if this sounds familiar…
1. A new build released to test team
2. Test team start testing
3. Test team finish the testing and report the test result
4. No critical issue founds
5. Go-decision made
6. Product/Website is released and Champagne is opened
…A few days later…
7. A user reports an important bug.
As a tester, what would you or your test team do? what is your next action plan?